1. Introduction

At Fertility Dreams LLC, we are committed to protecting our clients’ privacy and the security of their personal data. This data processing policy outlines how we collect, use, disclose, and protect the personal information we obtain from our clients in the course of our fertility travel services to Europe. This policy complies with U.S. privacy and data protection laws.

2. Data Collected

We collect different types of personal information to provide and improve our services, including:

  • Contact Information: Name, address, phone number, and email.
  • Medical Information: Relevant medical history, fertility treatment details, and any other necessary medical information.
  • Payment Information: Credit or debit card details, billing information, and other financial transactions.
  • Travel Information: Passports, visas, travel itineraries, and booking details.

3. Use of Information

We use the collected personal information for the following purposes:

  • Service Provision: To organize and manage fertility travel, including coordination with fertility clinics, hospitals, and medical service providers in Europe.
  • Communication: To contact clients regarding their bookings, itineraries, and other matters related to our services.
  • Billing and Payments: To process payments and manage billing accounts.
  • Service Improvement: To enhance and personalize our services based on client preferences and feedback.
  • Legal Compliance: To comply with applicable laws and regulations.

4. Information Disclosure

We may share clients’ personal information with third parties under the following circumstances:

  • Service Providers: With fertility clinics, hospitals, airlines, hotels, and other service providers necessary for travel arrangements.
  • Legal Compliance: When required by law or in response to legal proceedings in the states of Texas and Florida.
  • Client Consent: With the client’s explicit consent to share their information with specific third parties.

5. Information Security

We implement technical and organizational security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. We use encryption technologies and security protocols to safeguard data in transit and at rest.

6. Data Retention

We retain clients’ personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements in the states of Texas and Florida.

7. Client Rights

Clients have the right to:

  • Access: Request access to their personal data we maintain.
  • Rectify: Request correction of inaccurate or incomplete personal data.
  • Delete: Request deletion of their personal data when it is no longer needed for the collected purposes.
  • Restrict Processing: Request restriction of processing their personal data under certain circumstances.
  • Portability: Request the transfer of their personal data to another data controller.

8. Contact

To exercise their rights or for any inquiries regarding this data processing policy, clients can contact us at hello@fertilitus.com

9. Policy Changes

We reserve the right to update this data processing policy periodically. Any changes will be posted on our website and, where applicable, notified to clients through other means.

10. Policy Acceptance

By using our services, clients accept the collection and use of their personal information in accordance with this data processing policy.